All orders are dispatched within 2 working/business days.
UK deliveries are via 1st class mail (not guaranteed, but usually 1-2 working days delivery).
INTERNATIONAL deliveries are via INTERNATIONAL STANDARD (formerly Airmail) which isn't tracked to keep postage prices as low as possible.
These services are provided by Royal Mail and their estimated delivery times are:
- Australia - up to 7 working days
- Canada - up to 7 working days
- Iceland - 3 to 5 working days
- New Zealand - up to 7 working days
- Norway - 3 to 5 working days
- Switzerland - 3 to 5 working days
- United States - up to 7 working days
- Rest of the World (except EU) - up to 7 working days.
***Customers in the EU can buy MIY Collection via my Etsy shop: www.etsy.com/uk/shop/MIYcollection***
HOW MUCH DOES DELIVERY COST?
In the UK, P&P is charged at a flat rate of £3.50
Although delivery is free on digital products you still need to enter your postal address at the checkout.
Delivery costs are calculated by the weight of your order if you are outside the UK. Here is a guide to how much your P&P charge will be:
Weight of order
|Iceland, Norway, Switzerland||US, Canada||Australia, New Zealand, Rest of the World (except Europe)|
up to 250g
eg. tools or 1 pattern
over 250g and up to 500g
eg. 2 patterns
over 500g and up to 1kg
eg. 1 book + 1 pattern or
over 1kg and up to 2kg
eg. 3 books or 8 patterns
For bigger orders outside of the UK and countries that don't appear as a shipping option when placing your order, please get in touch to organise a courier delivery.
I hope you will be happy with your purchase. If, for some unimaginable reason, you aren't, please contact me within 14 days of receipt of your order. Please note: returns are not accepted on sewing patterns (paper or digital) or on any digital download products.